Customer reviews - Stairsteps

We changed our carpeted stairs to hardwood stairs. The results look great. The cost was very reasonable. The completed hardwood stairs go well with our existing hardwood floors as well as the railing. We only wish we had called Tom sooner. Will definitely book again for another job in the future.
Date of Posting: 02 June 2013
Posted By: paul boles
Tom was easy to contact from the very beginning and helpful in making the right decision based on my budget. His knowledge on all things dealing with floors reassured me I made the right decision hiring him. Even though there were a couple unavoidable delays, the job was still completed by the deadline I'd given him. I am very happy with my floors and stairs.
~Thanks Tom for a job well done!
Date of Posting: 22 February 2013
Posted By: Christen James
You need staircase to be done? You need to do hardwood installation in your house? How about having a genius mind, genuine person, reasonable price and caring hands to take care of your needs? Sounds like wow!!??!! Give Tom a call after you have couple of estimations from the market. You will right away know “This is my Guy!!” We did give a call to all big names in the market and requested the estimation for the hardwood staircase and hardwood installation in four bedrooms upstairs in our newly bought house. They were not bad but their quotations (price) didn’t seem reasonable and genuine. Then came Tom, we talked and he agreed to come to give us an estimation. On the very first meeting we found him very interesting as he is very knowledgeable person for this work and not only this, he takes great pleasure to educate his customers regarding the type of quality work, what should be done and how would it look etc. Tom’s work is excellent with precision and perfection; we are truly grateful that we found Tom to do our renovation. Our house looks spectacular! He has a lot of knowledge in his field which helped us to choose the right hardwood as well as educated us on the type of renovation we needed for our house. Not only is his work perfect but he is a very reliable, honest, and professional individual. He completed the project in our house with no supervision in a very timely manner. It was truly a pleasure to work with Tom and he will be our contact for future projects. Tom, your son rightly describes you as Mr. Fantastico, you truly are. We would highly recommend Mr. Fantastico to anyone. We would say it doesn’t hurt to give him a call and just see what he can do for you. You will be delighted to meet him for sure.
Date of Posting: 22 February 2013
Posted By: Bharat and Rupal
Tom was a pleasure to work with. He came in with a competitive price, was accessible by phone, on time and did a great job. Thank you, look forward to working with you again in the future.
Date of Posting: 22 February 2013
Posted By: Peter G
What a pleasure it is to deal with someone who is not only a master at his trade, but takes great pride in his work as well. After having interviewed numerous tradesmen to do our staircase we settled on Tom after only an email. In that email we knew we had "our guy." He answered every question we had, asked us questions, made sure we understood the process, and was able to give us a quote. The fact that he was very prompt with phone calls and emails was very much appreciated. He put in long hours, starting and finishing the project on schedule, and the bonus was he was an absolute pleasure to be around. We are fairly adept at home renovations ourself, but some projects really require a "professional" and Tom fills that bill to a T - in every way. Thanks again Tom, Wayne & Linda Bayley
Date of Posting: 22 February 2013
Posted By: Wayne & Linda Bayley

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